Email (SMTP)
Connect your own SMTP server for sending transactional and marketing emails.
Where to configure
Email is configured per-workspace in the dashboard — not in the server .env file.
Go to Settings → Email Settings inside your workspace. The page has two sections: SMTP Server and Sender Identities.
SMTP Server
Connection settings for your outgoing mail server.
| Field | Example |
|---|---|
| Host | smtp.com |
| Port | 587 (TLS) or 465 (SSL) |
| Username | username |
| Password | your API key / password |
Rate limits
Expand the Rate limits row to cap how fast Launchtic sends through your provider. Defaults: 1/sec, 1 concurrent connection, 500/day. Match these to your provider's limits to avoid being throttled or blocked.
Click Save when done.
Sender Identities
Required to send mail. Without at least one sender identity, broadcasts and automations have no "From" address to use and will not send.
SMTP credentials authenticate your server; sender identities are the addresses recipients actually see in their inbox.
Verify the address at your provider first
Before adding an identity here, set it up on your SMTP provider's side (Resend, Mailgun, SES, etc.). That usually means:
- Adding your sending domain
- Verifying it with the DNS records the provider gives you (SPF / DKIM / DMARC)
- Confirming the From address is allowed to send
If you skip this step, your provider will reject the message — even though Launchtic accepts the identity.
Add an identity
Once verified at the provider, click + Add identity and enter the From name and email. You can add multiple identities (e.g., hello@yourdomain.com, support@yourdomain.com) and pick one per email when composing.